Unified commerce experiences
Connect web, mobile, marketplace and assisted channels around consistent customer journeys.
Retail & Commerce
Connected commerce, content and operations
Improve discovery, conversion, fulfilment and customer service through integrated platforms, AI, multilingual content and reliable operations.
Discuss a commerce priority →We help retailers, marketplaces and consumer brands modernize digital products, decisioning and global content operations across channels.
ExperienceDataPlatformsOperationsCommercial priorities
Six priorities for modern commerce
Connect customer experience with product, inventory, order, content and service operations across channels.
AI-powered discovery and service
Improve search, recommendations, FAQs and agent support using governed AI.
Product and customer data
Create dependable data flows for catalogues, merchandising, loyalty and customer insight.
Order and fulfilment integration
Connect inventory, payments, orders, delivery and returns across enterprise systems.
Multilingual product content
Localize product information, campaigns, interfaces and customer support for target markets.
Reliable cloud and managed operations
Maintain performance, security and availability during campaigns, peaks and ongoing change.
Solution areas
Technology services across the commerce lifecycle
Combine commerce software, AI, integration, localization, analytics and cloud operations around the customer and fulfilment journey.
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Software Platforms & Integration
Portals, workflow applications, APIs and integration across core business systems.
Explore service →AI, Automation & Analytics
AI assistants, workflow automation and decision intelligence connected to operational data.
Explore service →Translation & Language Technology
Multilingual content, interfaces, chatbots and localization workflows for wider reach.
Explore service →Cloud & Managed Operations
Secure environments, DevOps, monitoring, resilience and ongoing platform support.
Explore service →Product, Sales & Service Enablement
Digital modules and interactive content for store teams, partners, product education and customer onboarding.
Explore service →Commerce & Customer Platforms
Composable commerce, portals, loyalty, service and workflow applications integrated with enterprise systems.
Explore service →Priority use cases
Initiatives that improve conversion and execution
Focus on a customer or operational journey where friction, inconsistency or poor visibility directly affects performance.
- ↗ Composable commerce and marketplace platforms
- ↗ AI-assisted search, recommendations and customer service
- ↗ Customer, merchandising and retail analytics
- ↗ Inventory, order, payment and fulfilment integration
- ↗ Loyalty, campaign and engagement automation
- ↗ Multilingual product content and localization workflows
- ↗ Store, partner and customer learning content
- ↗ Cloud performance and managed commerce operations
Commerce implementation
Connect experience with fulfilment
Map the customer journey together with product, inventory, order and service dependencies before changing the front end.
01 Identify conversion and service friction02 Map data and system dependencies03 Release in measurable increments04 Optimize using customer and operational data
Discuss your commerce priority
Improve a commerce journey
Share the customer, product, order or service challenge. We will define the right platform, automation and content workstreams.